Author

Fletcher Richman

Headshot of Fletcher Richman
Article in Confluence
Bring ideas to life with Confluence whiteboards

The newest way to collaborate in Confluence

Article in Halp
A new era of request management

Reduced pricing from Halp brings conversational ticketing to your entire organization.

Article in Halp
How the customer success teams can provide white-glove service with Slack Connect and Halp

Learn about the strategy some of the most forward-thinking B2B companies are using to support their VIP customers.

Article in Halp
How Atlassian made internal support conversational – on our most popular Slack channel

Internal support is moving to chat platforms like Slack and MS Teams. Here’s how Atlassian harnessed the power of chat support using Halp.

Article in Halp
How and why to use Microsoft Teams as a help desk

Being able to quickly deal with and resolve incoming issues is a hallmark trait of productive offices – creating a smooth help desk experience in Teams will level up your entire company.

Article in Halp
Halp brings help desk resolution directly into Microsoft Teams

Users will be able to track, prioritize, and resolve tickets right at the source of their conversations by using a Teams ticketing system.