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How apps can improve Jira Service Desk Cloud agent productivity
Spare your team wasted time and headaches with strategic automation.
How to work best with the 4 different types of learners
This is a guest post written by Tom Alexander, VP of Marketing at Zephyr, makers of Capture for Jira. How do you learn best? If you are a human (which we assume you are), chances are that you fit into one of four types of communication: visual, auditory, written, or kinesthetic (the scientific term […]
How to build smart business intelligence reporting in Confluence
This is a guest post written by Kat Sandin, product marketing manager at Appfire, makers of the award-winning Bob Swift and Wittified brand Atlassian apps. Reporting on key business data across different departments can be a difficult, time-consuming, and manual process. One department might use an external business intelligence (BI) tool or software platform […]
How to close the issue management loop
When is an issue actually “done”? The CTO of rollout.io gives us his unique take.