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Be more agile with new sprint permissions
Cue the music for one of Jira Software’s new permissions: manage sprints. Learn more about permissions and how they function behind the scenes to affect…
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IT made EZ: managing Trello as an it support system
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Git hooks for continuous integration
Git hooks are awesome in the context of continuous integration, so I want to share three CI-related use cases and point you to some ready-made…
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Separating the signal from the noise: how Atlassian does proactive support
I’m part of a team called Service Enablement, which is a special project group within the broader support team at Atlassian. We work closely with…
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Introducing smart graph: machine learning in action
Teams like HR, facilities, legal and even marketing adopt service desk portals to handle requests from their internal customers, and soon there are service desks…
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5 Hipchat tips to help you get more done and have more fun
Last year, we introduced tons of new features that make Hipchat even slicker, smoother, and more fun to use. Up your Hipchat game with these…
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What is ChatOps? A guide to its evolution, adoption, and significance
The most innovative teams of the last 15 years, have devised a new way of collaborating. Driven by the demands of running global services built…
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3 steps to marketing zen: how to visualize your workflow
Workflows provide a huge advantage to your marketing process and the success of your projects. As a visualization tool, workflows can help your marketing team…
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Distributed teams can now build faster with Bitbucket
We’re committed to helping teams deliver software at speed. Today we’re excited to announce that we’ve shipped these features: Smart Mirroring to improve clone performance…
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How Jira Service Desk approaches ITSM
Despite ITIL’s status as the gospel of IT, traditional ITSM (IT Service Management) tools supporting traditional ITIL leave many IT organizations frustrated. Keeping it old…
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All hands on deck: how Trello runs town halls
At Trello we have Town Hall meetings where everyone at the company is in attendance. They are an open forum for anyone to ask questions, discuss what’s…
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5 tips for building the right diagram for your business challenge
A quick look at the Atlassian marketplace reveals that diagramming tools are some of the most popular add-ons available. There’s a reason for that: complicated…
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Introducing Atlassian Tech TV
Atlassian Tech TV is a new project that takes you inside Atlassian where you get to hear how we make software directly from members of…
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Three resolutions for better agile ceremonies
No matter where you fall on the scale from zero to agile, by mastering the basics of agile development, you and your team can make…
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What agile retrospectives won’t improve, and what you can do about it
Retrospectives are one of those essential rituals of agile practice. They’re fast, they’re easy, and a great way for a team to focus on how…