Author

Elizabeth Howden

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  • How Samsung does lean ITIL® with Jira Service Desk

    How Samsung does lean ITIL® with Jira Service Desk

    This is a guest blog written on behalf of Jack Harding, IT Consultant at Praecipio Consulting and Larry Brock, IT Chief of Staff at Samsung…

  • How to bring remote teams together without a big offsite budget

    How to bring remote teams together without a big offsite budget

    The Trello team is distributed across the world, some co-located and some remote. So how do we bring everyone together to bond over a shared…

  • Predictive Quality Analytics: delivering better quality, faster

    Predictive Quality Analytics: delivering better quality, faster

    This is a guest blog post by Atlassian Marketplace vendor, QMetry. Tracking and fixing bugs through automation and manual testing processes is becoming increasingly efficient.…

  • The secrets of JQL everyone wished they knew

    The secrets of JQL everyone wished they knew

    An Atlassian expert shares his favorite JQL tips and shortcuts.

  • The planning fallacy: why we always end up overloaded at work

    The planning fallacy: why we always end up overloaded at work

    You look down at your to-do list and your heart starts racing. Why? You’ve just had that brutal realization that there is absolutely no way…

  • Why smart sales and marketing teams celebrate uptime

    Why smart sales and marketing teams celebrate uptime

    Past performance is not indicative of future results. You’ve probably heard this phrase. It’s a slice of legal disclaimer jargon that wiggled it’s way into…

  • Add structure to your pipeline with multiple steps in Bitbucket Pipelines

    Add structure to your pipeline with multiple steps in Bitbucket Pipelines

    Bitbucket Pipelines empowers modern teams to build, test and deploy their code directly within Bitbucket. Today, we’re excited to share a huge improvement to how…

  • Powering Enterprise DevOps with Bitbucket Server 5.4 & Bamboo 6.2

    Powering Enterprise DevOps with Bitbucket Server 5.4 & Bamboo 6.2

    Implementing DevOps practices in large or highly regulated organizations is a balancing act. How do you make your development and operations teams as productive as possible, improve the flow of…

  • DesignOps: Unleashing the potential of our design studio

    DesignOps: Unleashing the potential of our design studio

    When your company grows, the demands placed on your design organization fundamentally change – there are more moving parts, and the systems and processes that…

  • How to develop a highly effective weekly review ritual in Trello

    How to develop a highly effective weekly review ritual in Trello

    Those productivity enthusiasts want it all, don’t they? Morning rituals, evening rituals, and now a weekly review ritual, too?

  • How the new Dropbox app for Jira Software Cloud helps distributed teams stay in sync

    How the new Dropbox app for Jira Software Cloud helps distributed teams stay in sync

    [cta] Work is becoming more and more distributed across multiple teams, multiple time zones, and in multiple geographic locations. Today’s software teams are more collaborative…

  • A guide to introducing Statuspage to your customers (with a template)

    A guide to introducing Statuspage to your customers (with a template)

    People need to know where to go or what to look for in case problems arise. In the physical world, things like first aid kits…

  • 4 ways to answer any customer support question

    4 ways to answer any customer support question

    This is a guest blog post by Atlassian Marketplace vendor, StepShot. What’s your biggest challenge in your job as a customer support agent? Let us take…

  • In defense of multitasking: how to do it the right way

    In defense of multitasking: how to do it the right way

  • The mind map technique: how to set more productive goals

    The mind map technique: how to set more productive goals

    Ever feel like your goals are rich with potential, but a little scarce on productive outcomes?