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How to create simple, powerful project plans
Good project plans are more than a list of what to do when. Use this step-by-step guide and template to create robust plans that set…
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6 ways to avoid the ‘Swivel-Chair’ effect
When an incident occurs, do you shudder when either you or your team proceed to open multiple browser tabs for each of your monitoring tools?…
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Statuspage email customization is here!
You’ve created a status page that reflects your brand’s look and feel, now let it shine through subscriber emails, too! Email customization is one of…
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That stress you feel? It’s a ‘mental load’ of invisible work that needs talking about
“So, what did you do at work today?”
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How to convince your team to upgrade to Confluence Data Center
Even if your team is ready, upgrading Confluence can be a big decision. Learn how to build and present a business case for Confluence Data…
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Determining fair & competitive on-call compensation
The key to choosing the best compensation plan is finding a solution that works well for your company but also recognizes the employees for their…
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Delegated admin for Crowd Data Center
How much time do you think you spend fielding requests to add and remove users from groups? Feeling like a bottleneck when it comes to…
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Why you need to say ‘no’ at work (hint: your work will get better)
Here’s a familiar scenario: You’re up to your ears in projects. Despite this, your boss comes up with a new initiative and is asking you…
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Win at quarterly planning by avoiding these OKR mistakes
OKRs are a great tool for quarterly planning. But let’s face it: they can trip you up at first. Set yourself up for success with…
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Quick videos. Now in Intercom.
Deliver an exceptional experience to your customers with Loom videos in Intercom Intercom enables real-time interaction with customers through live chat, chatbots, and targeted messaging. With…
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6 ways to create an amazing agile team
There’s no magic formula for becoming a top-notch team. It’s supposed to be different and ever-changing, depending on each team — that’s agile.
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14 inspiring books to grow your career
Career books give great advice, but wow: most of them are so boring! So we set out on a mission to find books that are…
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Introducing Incident Response Roles
When incidents happen, many organizations have formalized processes for the purpose of a quick resolution. Opsgenie helps organizations manage their incident response processes smoothly from…
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Off-topic: boost your happy hour street cred with these obscure beers
Life is to short to keep drinking the same-old, same-old. Expand your horizons and impress your teammates with the nine best brews you’ve never heard…
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How to use Trello like a pro
Trello is a very simple tool on the surface and as you pull back the layers, you will discover how dynamic and powerful it is…