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Scanning Confluence for Content Errors

Introduction As technical writers working on a wiki, one of the problems we face is that Confluence doesn’t really have any in-built feature for detecting a range of content errors. I refer to things like broken internal links, broken images, broken Jira issues macros (specifically), any macros that have failed to render (in general) and […]

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Interviews from the Jira Screenshot Doc Blitz

In August 2011, the entire Jira development team stopped work to take part in a furious flurry of screenshot-taking, gnashing of teeth and documentation updates!

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A Week in the Life of an Atlassian Tech Writer

Atlassian is an unusual company, where we not only get to work on leading-edge software, but also enjoy tackling tough challenges at the forefront of our craft. This blog — about a regular work week — captures this element of our work. Monday 9am: Coffee. I dig into documentation work for Confluence, which is my […]

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Technical Writing In Agile Software Development – Part 3

The Atlassian Technical Writers aren’t clairvoyants, neither can we use The Force, but those would be really handy abilities in the documentation profession.

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Technical Writing In Agile Software Development – Part 2

Like surviving in a tropical jungle, to an extent you must give yourself over to the environment, rather than trying to fight it.