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Looking back on the largest DDoS in history
[cta]On October 21, 2016 at approximately 4am PST, the internet broke. OK, we know the internet doesn’t “break.” But hundreds of important services powering our…
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Atlassian’s 2018 State of Diversity Report finds “diversity fatigue” is real
This year’s results show that diversity fatigue has set in and progress has stalled. People are tired of talking about it, frustrated by inaction, and…
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5 tips for shifting left in continuous testing
This is a guest post by Shani Shoham, President and COO for Testim.io, a test automation platform that uses machine learning to create self-healing stable…
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Introducing automatic concurrency control for Bitbucket Deployments
Last month, we announced the general availability of Bitbucket Deployments, a new feature within Bitbucket to help you keep track of the status of your shared…
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Powering Atlassian: how CIO Archana Rao partners with every function in our business
[cta]We are thrilled to welcome Archana Rao as the new CIO of Atlassian! Archana’s team is responsible for building all the systems and processes used by…
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The ultimate guide to planning a wedding with Trello
When you start down the road to matrimony, glossy wedding magazines and carefully curated blogs might lead you to believe that wedding planning is nothing…
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Gartner’s 2018 Magic Quadrant for Enterprise Agile Planning Tools and the state of agile
[cta]In recent years, we’ve seen agile methodologies adopted by a variety of teams beyond software development, watched the rise of DevOps, and witnessed adaptations of…
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How an uncompromising automobile is built on uncompromising engineering systems
This is a guest post by Soumya Menon of Go2Group, a worldwide provider of DevOps and application lifecycle management (ALM) solutions. An Enterprise and Platinum…
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How FiveStars Support cut call wait times in half during a recent outage
This is a guest post from Alistair Mclachlan. Alistair is Head of Support at FiveStars Loyalty, a San Francisco based startup that helps businesses and…
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Fascinating productivity routines we can learn from nature
Everyone knows the ol’ bird and the bees adage, but we’re not talking about that form of productivity. Nature has always had systems in place,…
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How to not lose your s#!t during an incident
[cta]Often I am asked how I always seem calm and poised during incidents. This persona is not entirely accurate as I am more like a…
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New research shows great customer experience doesn’t come from bots
Forget chatbots. New research shows employee empowerment is still the key to delivering a great customer experience.
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Infographic: Learn how large customers scale Jira
[cta]When we speak to customers about their experience with Jira, many of them can’t remember exactly when their journey started. “Jira was used at the…
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Should management be on your career path?
Whenever someone is promoted to a management position, their colleagues start thinking about their own career path and wondering if that should be their next move, too.…
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How to use Trello for customer support teams
If there is one team that deserves a high five and a smile at the beginning and end of each work day, it’s the customer…