Collaborate with developers using Jira Service Desk

We know developers love Jira. That’s why over 25,000 teams already use Jira to track work. Now it’s time to get your service desk into the mix. Jira already empowers your developers to build great software. Similarly, Jira Service Desk allows you to provide legendary service for your customers. Best of all, you can use one piece of software to deliver both!

Jira Service Desk is now on Twitter, and we’re giving out t-shirts!

Jira Service Desk is now on Twitter Attention IT service management geeks: we’re going social! Let’s talk SLAs and swap tips on how to create a legendary service desk. From now on, @JiraServiceDesk will be the home for all IT service management content coming from Atlassian, while @Jira will remain the handle for all things agile and […]

Jira Service Desk customer stories: Vistaprint

From over twenty services to one powerful international service desk – in just five weeks From business cards to T-shirts to personalized phone cases, Vistaprint is the one-stop-shop for customized promotional material. With over 4,600 employees across three manufacturing facilities and 22 offices worldwide, Vistaprint’s service desk needs to stay up and running 24/7. Still, the team struggled to find a service desk […]

Introducing Jira Service Desk 2.0

A word about pricing: We heard you At Atlassian, we’re committed to making software affordable and providing our customers with the best experience. We heard your feedback on our previous pricing model, and we’ve made changes. When we first launched Jira Service Desk, we focused on delivering a great set of features to our existing Jira customers. […]

Collaborate with developers using Jira Service Desk

We know developers love Jira. That’s why over 25,000 teams already use Jira to track work. Now it’s time to get your service desk into the mix. Jira already empowers your developers to build great software. Similarly, Jira Service Desk allows you to provide legendary service for your customers. Best of all, you can use one piece of software to deliver both!