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Inside Jira Service Desk: SLAs

This is part two of a blog series taking an inside look at Jira Service Desk, the newest member of the Jira family. Jira Service Desk is a modern and flexible service desk experience that integrates directly with Jira, our issue management software used by more than 22,000 teams worldwide. Read part one about our intuitive customer portal here. Part […]

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Inside Jira Service Desk: the customer portal

A look inside Jira Service Desk This is part one of a series of blogs taking an inside look at Jira Service Desk, the newest member of the Jira family. Jira Service Desk is a modern and flexible service desk experience that integrates directly with Jira, our issue management software used by more than 22,000 teams worldwide. For a […]

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3 Quick tricks in the new GreenHopper

We recently added a couple of new features to GreenHopper that are designed to help you move faster than ever. They may be small, but they’re powerful. These tricks will have you navigating your backlog faster than ever. Check out three features in the new GreenHopper: Issue flagging Keyboard shortcuts for modes Resizable issue detail […]