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The technology of hope: how MagView uses Jira Service Desk with Hipchat
If there’s one thing everyone everywhere can agree on, it’s that we all hate cancer. When we found that Magview, the leader in mammography technology, relies on Jira Service Desk and Hipchat to help their customers–we were thrilled. Helping technology that saves lives is a dream come true for us.
Cimpress’ launch party for Jira Service Desk: a photo essay
Remember when they destroyed the printer in Office Space? Many companies want to destroy their legacy systems. Cimpress (formerly Vistaprint) was able to realize their destructive dream recently, and Jira Service Desk was there to help. We wanted to bring a bulldozer, but, city codes and stuff. A week ago, Cimpress hosted a launch party for Jira Service Desk and celebrated their old legacy system going six feet under. Luckily, they sent us a few photos.
Webinar recap: Put service at the center of your business
Last Thursday, we streamed a webinar about how Atlassian has set up Jira Service Desk to handle business team’s requests, including our legal, HR, and finance teams.
Inside Atlassian: how our HR team uses Jira Service Desk
The way we help each other inside of organizations is changing. With internal team collaboration so critical to success, how teams service and provide support to others in the organization is becoming a new way of approaching work. In our latest blog on this topic, we found that 50% of organizations have adopted or are […]
A service desk for every team: introduction
Have you ever used Google to search for something you didn’t know? Or deposited a check at an ATM (or even better yet, deposited it through your mobile phone while wearing your pajamas)? Today, self-service is becoming an expectation, not a luxury – and that should be the case if you have a question at work, too.