Building in the Open and Putting Reliability First

Our team at Loom has built many amazing features this year, from AI-generated titles and chapters to instant transcripts in 50+ languages. But much more important to me as CTO has been the behind-the-scenes effort to improve the reliability and performance of our core product experience.

Explain, Document, & Review Code With Video Messages

As Loom’s CTO, I have witnessed how our video messaging tool greatly improves the asynchronous communication and performance of our team as well as those of the engineering leaders I speak with in sales and partnership meetings.  I’d like to share some of these use cases with the hopes that it will help other Engineering teams run […]

Engineering Lessons Shipping Loom Pro

Loom is a video recorder that lets you record your screen, camera and narrate a video all at once. Up until a month ago, it was a free product that grew to service more than 1.2 million users. We released Loom Pro while maintaining a free tier, turning Loom into a self-serve, freemium product. Our team is comprised […]