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What Is Zoom Fatigue? 7 Proven Ways To Combat Zoom Burnout

Zoom fatigue is real, and it’s hurting people’s productivity, focus, and, in some cases, even their mental health. A research study by Stanford professors found that frequent and prolonged video calls drain remote workers and tire them much faster than in-person interactions. But with remote work and videoconferencing on the rise, do you have a […]

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11 Good Work Habits: Examples and Tips

Good work habits are the real-life equivalent of superpowers. No, they can’t grant you the gift of flight or the strength of Superman. But they can bring out your inner Clark Kent, helping you in the fight against enemy paperwork and endless to-dos. If you’re currently in the habit of pounding snooze and zombie-walking your […]

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What Is CSAT And How To Improve it With Video

Are you measuring customer satisfaction for your business? If not, your customers might unpleasantly surprise you at the time of service renewal. According to research, 68% of customers have switched brands because of a poor experience. 78% of customers have backed out of purchase due to poor customer experience. 51% of customers would never do […]

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11 Bad Work Habits and How to Fix Them

Bad work habits are leaden anchors, dragging down productivity and stopping your career’s forward momentum. Luckily, you’re the captain of this ship. You have the power to cut loose your bad habits, straighten course, and progress in your professional journey. Now, I won’t lie. Letting go of your bad habits is hard work. It’s an […]

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Master The Art of Storytelling [With Video]

As her colleagues anxiously watched from their cubicles, Lisa walked slowly toward the CEO’s room with a pile of documents her sweaty palms could barely hold.  She stopped for a moment as she approached the room, took a deep breath, and nervously smiled at the CEO’s secretary waiting to take her inside. Through the glass […]