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4 tips for getting started with knowledge management
There’s a way to re-write the script – here’s how.
How Jira Core makes me a less grumpy social media marketer
As a Content Marketing Manager, I deal with words all day long. I’m always writing, editing, reading, or posting on social media in the name of Atlassian’s Jira products including Jira Coreand Jira Service Desk. When it comes to social media, the details are key. Every word, every character, and every image counts toward building […]
Atlassian sys-admins offer 6 help desk success tips
Atlassian’s growing fast. New hires enter one of our offices daily, and it ain’t easy meeting the needs of all these new folks, and keeping offices across the globe connected with a click. We could never do what we do without our IT team. I decided to ask three of Atlassian’s brightest IT minds – Major Payne […]
Finding the best add-ons for Jira Service Desk (and 3 favorites)
One outstanding feature of Jira Service Desk is its extensibility, through add-ons available in the Atlassian Marketplace. Once you know what you want out of an add-on, and do the right research, you can extend the power of your service desk almost indefinitely.
