Lucid Motors drives innovation with Assets in Jira Service Management
How modern asset management powers hardware development at scale
How Thumbtack saves time and 60% in costs using automation in Jira Service Management
Through Atlassian’s Jira Service Management, Thumbtack automated workflows, cut costs, and empowered teams, freeing up time for high-impact work and boosting employee satisfaction.
How iFood accelerated incident resolution with Jira Service Management
Through Atlassian’s ITSM, iFood unified Dev and Ops teams, slashed incident response times, and massively improved customer satisfaction by optimizing its service delivery.
CRM for Jira Cloud: close the customer feedback loop from sales to support to development
Delivering great customer service requires knowing your customer inside and out, which is why we’re excited to announce our new app that helps organizations do just that. CRM for Jira Cloud gives you an easy way to connect your JIRA Service Desk Cloud and JIRA Software Cloud instance to your CRM so you get a holistic view of […]
5 steps to creating a knowledge base with Jira Service Management and Confluence
By training your internal customers to come to Jira Service Management to report issues and request help, you can help them help others more efficiently.
Automate work across apps with the Zapier integration for Jira Service Desk Cloud
Focus on the task at hand with over 1,400 apps available right in Jira Service Desk.
5 questions on the latest ITSM trends
[cta]Last month, Atlassian attended SITS 2018, The Service Desk and IT Show. We staffed a busy booth, demoing our software and learning about challenges facing the support managers, analysts, IT directors, and CTOs in attendance. Our own Principal Solutions Engineer, Paul Buffington, also spoke to an overflowing crowd about best practices for incident management. We sat down with Paul […]