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7 excellent maintenance page examples from real websites
Nobody likes an unavailable website. But if you must take your site offline, a clear and well-designed maintenance page can turn around a bad experience.
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Faster communication, more efficient teams: Results from our first ever customer survey
We’ve heard a lot of great customer stories at StatusPage over the years. From the support team who cut customer wait times in half, to the security company managing incident communication across 46 customer deployment groups, we know our customers see the value in their StatusPage account. [cta] We’re always hungry to know more about […]
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Incident updates now threaded on Twitter
Automatic Twitter posts from Statuspage incident updates now link together into one Twitter thread. This update applies to Tweets that are posted automatically via the Statuspage Twitter integration. The update should reduce noise for your Twitter followers, who will now see the linked thread of messages rather than individual messages. It should also make it […]
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How to build a support team from the ground up
[cta]For a couple reasons, building a support team is pretty hard. It’s hard because there are no shortcuts to finding and training the right person. There are a lot more mediocre and poor support advocates out there than there are excellent ones. And the excellent ones are probably pretty happy where they are. It’s also […]
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Statuspage examples: 24 status pages showcasing excellent customization, design, and incident communication
[cta]We’ve seen a lot of status pages over the years. Everything from scrappy DIY pages for side projects to totally bespoke plans for global corporations has crossed our monitors in one way or another. We wanted to share some examples of great status pages we’ve seen through the years. A good status page helps visitors […]