Atlassian IT, Author at Work Life by Atlassian

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Atlassian IT

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Atlassian IT is enterprise-minded and focused on the future of modern work. Articles from the Editorial Desk focus on how they innovate, incubate, and scale with industry-leading practices and products — including our own.

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How a virtual agent can help service desks scale through automation

The AI-powered virtual agent integrated into Jira Service Management enabled Atlassian to scale its IT service desk faster. Learn how it could benefit yours.

How our innovation teams elevated Atlassian’s digital culture

Remote work can make many people feel isolated. Learn how Atlassian’s product and IT innovation teams engineered organic connections in a distributed work setting using Atlas.

How to streamline your promotions process using Jira Service Management

Learn how Atlassian IT created a solution for managers to ease the promotions process, allowing them to better advocate for their employees.

How Jira Service Management can save thousands of hours in workforce planning

Atlassian’s People Tech team simplified workforce planning and the pre-hiring processes by streamlining the system and making it manageable.

How Atlassian HR solved its data problem using Jira

Workday updates come through regularly for HR teams and organizations. Learn how Atlassian IT manages and streamlines those updates using Jira.