Author

Amaresh Ray

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Jira Service Desk asset management integrations for cloud are here

The job of the IT professional has become more difficult over the past decade. This is not necessarily due to the workload, but because of the dramatic shift we’ve seen in the way our organizations, employees, and customers are now operating in a software-powered world. The effect of this shift for IT professionals is essentially two-fold. First, these organizations now not only need to […]

Jira for asset management

IT organizations have the challenge of ensuring system uptime, supporting users, and managing inventory of both hardware and software. IT teams gain significant efficiencies when one tool can support multiple business operations. According to Gartner, mastering the discipline of effective asset management is a huge cost savings for companies: “Gartner clients who successfully execute ITAM […]