Author

Ada Chen

Ada’s mission is to make the world a better place through leadership, empathy and cultural change. She leads product strategy and marketing for Confluence Server & Data Center.

Article in Confluence
How to build an information architecture strategy for Confluence

Organized and accessible information helps teams accomplish more together.

Article in Confluence
Minimize overhead with new permissions features in Confluence Data Center

Auditing, troubleshooting, and bulk editing capabilities help admins manage access at enterprise scale.

Article in Confluence
Confluence 7.0: a platform built for your future with Atlassian

Setting your organization up for success for years to come.

Article in Confluence
Preparing a disaster recovery plan for Confluence Data Center

Downtime means lost productivity. Here’s how to plan for the worst-case scenario.

Article in Confluence admins
Dear admins: this one’s for you

The end of the year is typically a time to reflect on what we’ve accomplished in the past twelve months and set goals for the new year. If you’re part of an IT team, you’ve probably accomplished a lot, from managing software upgrades to dealing with major incidents and service outages. But how many times […]

Article in Confluence admins
How to convince your team to upgrade to Confluence Data Center

Even if your team is ready, upgrading Confluence can be a big decision. Learn how to build and present a business case for Confluence Data Center.

Article in Confluence Confluence tips
3 ways Confluence helps you break down silos and get work done

In most organizations, work is spread across multiple tools and silos. To move work forward, teams waste time emailing documents back and forth, making revisions, and combining changes across multiple versions of a document. Once work is complete, documents may live in different places and are hard to find or quickly become outdated, even if a […]

Article in Confluence admins
Managing Confluence at scale: navigating the high seas of growth

Over 40,000 customers worldwide use Confluence to collaborate, representing millions of active users each month. These users work on diverse functional teams, including software, IT, HR and Marketing, in different industries — and many adapt Confluence to their own work styles or use cases. Confluence is flexible so teams can use it to create and organize documentation, draw up project […]

Article in Confluence admins
Minimize downtime with Read-Only Mode for Confluence Data Center

We’re minimizing planned downtime in Confluence Data Center by introducing read-only mode, a top-voted feature request.

Article in Confluence Confluence Team Calendars
Introducing CalDAV support in Team Calendars for Confluence Server

At Atlassian, our product teams have some different ways in which we inform and research product decisions. These include looking to market trends, our Support and Technical Account Management teams, customer research, and our public issue tracker for feedback. Today, the Confluence team is excited to announce that in Team Calendars Server 6.0, we’re closing the #1 customer voted feature request: CalDAV […]

Article in Confluence admins
Collaborate anytime, anywhere with the Confluence Data Center and Server mobile apps

We know that work doesn’t just happen from your desk. Sometimes, you need to be able to stay on top of the latest developments with your team, capture a great idea on the go, and move work forward – wherever you happen to be. That’s why we’re excited to announce the launch of the Confluence […]

Article in Confluence Confluence Team Calendars
A new look and time-saving features with Confluence 6.7

To kick off the new year, we’re excited to announce the release of Confluence Server 6.7. Read on to learn more about our new look, improvements to @mentions and email notifications, and a Team Calendars update. New year, new look We launched our bold new brand this past September and today, we’re introducing a fresh, new look for Confluence Server […]

Article in Company News customer support
Expanding Atlassian Support offerings

Over 107,000 customers use Atlassian applications, ranging from large enterprises to startups. It’s natural for our customers to have different needs based on their growth goals and objectives. We address these various needs by focusing on product flexibility and extensibility through our deployment options and Marketplace apps. Now, this flexibility extends to our support model – we know that […]