Today we held a Plugin of the Month webinar with Eudes Nouvellon of Valiantys on the VertygoSLA plugin for Jira.
This plugin would be an excellent addition to any customer support or support desk users of Jira. VertygoSLA gives organizations the opportunity to support their SLAs (Service Level Agreement) based on acknowledgment time or resolution time commitments. In Jira, a UI displays color codes which allow you to manage, prioritize, and respect time commitments with your customers. See the webinar now:
For past webinars, please hop on over to Atlassian TV where you can sort videos by products and categories. For upcoming webinars, please visit our events page. If you would like to be in our webinar series, please contact us.
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Video: VertygoSLA Plugin for Jira
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